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Customer Service Officer (Tuas)
Customer Service Officer (Tuas)
Post on August 12, 2024
Job Description
- Respond promptly to customer inquiries through various channels (phone calls, emails, faxes, etc.).
- Liaise, acknowledge and solve customer requests or complaints within stipulated timeline.
- Liaise with local and overseas suppliers to check stock availability, pricing, and delivery deadlines.
- Liaise with procurement department for enquiry, order, shipment etc.
- Liaise with shipping department for import and export shipments.
- Liaise with warehouse department to prepare shipment.
- Perform daily tasks include preparing quotations, processing order, backorder tracking, quotation tracking, preparing invoices, and other necessary paperwork.
- Follow-up quotations, payments.
- Prepare contract review and tender files.
- Understand products range in general.
- Perform other admin duties as assigned.
Job Requirements
- At least GCE “O” levels or equivalent
- At least 1-2 years working experience in Customer Service or Sales
- Experience in handling overseas suppliers/ customers
- Customer Service oriented and have a great sense of urgency
- Able to work under pressure in a fast paced working environment.
- Able to work independently as well as in a team
- Good communication skills and able to talk with people from different countries and with various cultural background.
- Meticulous in work
- Proficient in MS Excel (V-Lookup, Pivot Table, and doing general calculation).
- Proficient in MS Powerpoint is a plus point
Job Description
- Company transport provided at Boon Lay, Jurong East, Choa Chu Kang and Woodlands
- Continuous training & development opportunities
有兴趣的候选人请将您的简历通过电子邮件发送至 HR-Recruit@slsbearings.com.sg，并在简历中包含以下信息：
- 当前和期望的工资
- 离开以前和现在的工作的原因
- 可以开始工作
我们很遗憾，只有入围的候选人会被通知。所有申请都将得到最大程度的保密。
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